SoftWave Regeneration, LLC
Website Privacy Policy

Effective Date: January 1, 2023

SoftWave Regeneration, LLC (“SoftWave,” “we,” “us,” or “our”) highly values your privacy and is committed to protecting it through our compliance with this privacy policy (“Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit our website (the “Website”), www.softwavetrt.com, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including:

• Personal Information: This includes first name, last name, email address, phone number, and other data that could directly or indirectly identify you.
• Non-Personal Information: This includes usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website.

2. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We never sell your Personal Information to third parties.

3. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Under certain circumstances, we may disclose Personal Information that we collect, or you provide as described in this Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SoftWave, our customers, or others.

4. DATA SECURITY

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

5. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page.

6. CONTACT INFORMATION

To ask questions or comment about this Policy and our privacy practices, contact us at:

SoftWave Regeneration, LLC, 116 Rusk Street, Woodstock, GA 30188 Email: softwaveregeneration.com Phone: (404) 990-0655.

By using the Website, you agree to our Policy and our collection and use of your information as set forth in this Policy. If you do not agree with our Policy, please do not use the Website.

This Privacy Policy, its interpretation, and any claims and disputes related hereto, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Georgia, without respect to its conflict of laws principles.

7. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.

8. CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13.

9. DATA STORAGE AND INTERNATIONAL TRANSFER

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights with respect to your personal data. These may include the right to request access to your data, correct inaccurate data, delete your data, restrict processing of your data, the right to data portability, and the right to object to our use of your data.

11. CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding the personal information that businesses have about them. This includes the rights to know and access what data is collected, the right to delete personal information held by the businesses and by extension, a business’s service provider, the right to non-discrimination in terms of price or service when a consumer exercises a privacy right under CCPA, and the right to data portability.

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading on the website.

Right to Know and Access Information: You may request, up to two times in a 12-month period, that we disclose to you the categories and specific pieces of personal information that we have collected about you, the categories of sources from which your personal information is collected, the business or commercial purpose for collecting your personal information, the categories of personal information that we disclosed for a business purpose, any categories of personal information about you that we sold, the categories of third-parties with whom we have shared your personal information, and the business or commercial purpose for selling your personal information, if applicable.

Right to Delete: You have the right to request that we delete any personal information that we have collected about you.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

To exercise these rights, please submit a verifiable consumer request to us by contacting us at [email protected]. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

Please note that we may need to verify your identity before we can fulfill your request.

If we deny your request, we will explain the reasons in our response.

Your exercise of these rights will have no adverse effect on the price and quality of our services.

12. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

13. COOKIES

Our website uses “cookies” and similar technologies. Cookies are small text files that are placed on your computer or device when you visit our site. We may use cookies to recognize you when you return to our services and to help provide you with a customized experience.